FRESHERS JOBS @ IBM : Associate Software Engineer : Pune

Company	:	IBM
Job Location	:	Pune
Job Description	:	IBM Tools Analyst - S&D Job Description : The job involves providing Level 2 Support to the IBM Tivoli customers located world-wide. Handle the customer problem tickets based on severity and priority. Work as a member of Level-2 Technical Support team. Work on customer's problems reported for the Tivoli Security products. Duplicate the customer problems on various platforms for Security products. If required, coordinate with Level-1 as well as Level-3 to resolve customer problems. Be involved in training customers, domestic and foreign partners as well as peers, consultants and SE’s. Working/ Hands-on experience WAS Admin, Tivoli Identity Manager, Access Manager. Desired Profile : # 0 to 10 years of desired experience required # Required Qualification # B.E. / B.Tech. in Engineering (Comp. Science or IT) or Master's degree in Computer Sc. / M.C.A. # Minimum 16 or more years of education required # Required Skills - Technical and Non Technical # Operating Systems Unix & Windows # Networking / TCP / IP troubleshooting # Aix / Unix / Linux Administration # Webspehere Application Server Admin # Tivoli Security Identity or Access Manager Required : * Bachelor's Degree * English: Fluent Contact : IBM India Pvt Limited Reference : SWG-0321194 Phone: 26449724 Address:IBM Office             Shaheen building,             Shanker Seth Road,             Pune - 411001.